Paper Coasters

Response from Vistaprint Customer Care Team:

We're happy that you're generally impressed with the print quality and color accuracy of the Paper Coasters. However, you're disappointed with the thickness of the card stock, finding it too thin for use as a coaster, especially compared to what's typically used in bars. Upon carefully checking, 300 gsm is about 0.2 mm while the paper coasters' standard thickness is from 1 mm, 1.4 mm, and 2 mm. Rest assured that your feedback will be forwarded to the proper team for review and enhancement. If you need any additional help with your purchase, don't hesitate to contact us by responding to this review.

Response from Vistaprint Customer Care Team:

We appreciate you leaving us your feedback, and we're sorry to know our Paper Coasters didn't meet your expectations. We're committed to ensuring your satisfaction. Please reply to this email with images of what you received, and we'll work with you to find a satisfactory solution.

Response from Vistaprint Customer Care Team:

We're sorry to hear that the Paper Coasters didn't meet your expectations in terms of thickness and quality. Kindly note that these are specifically made thinner and absorbent, and if you're looking for a thicker option, you may try out Photo Coasters: https://www.vistaprint.com.au/photo-gifts/photo-coasters To ensure your satisfaction, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. For future orders, we recommend checking the product description page and specifications to ensure that your expectations are properly set. Thank you for your feedback.