Will never order it again
24 Jan 2024 | Sasha
Response from Vistaprint Customer Care Team:
We're extremely sorry to hear about the Foil Business Cards you received. This is not the Vistaprint experience we want you to have. Likewise, we appreciate the provided photo of the received product as a reference. Allow us to check this for you. Upon checking, the other printed black was part of your uploaded design. If ever you're expecting the black background to be part of the card, the original background color from the design should be removed prior to uploading. Furthermore, we highly recommend always generate a PDF proof to see how the design will look on your product once printed. Although we are aware that this may not be the best answer you were looking for, we sincerely hope that you still find this information helpful. For future orders, if you need any additional help prior to completing your order, please don't hesitate to get in touch with us.